- Introduction
I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you engage with my services, visit my website, or otherwise interact with me.
This policy is intended to comply with the Privacy Act 2020 (New Zealand) and, where applicable, internationally recognised privacy standards and principles.
By accessing my website or providing personal information, you acknowledge that you have read and understood this policy.
- What Is Personal Information
“Personal information” means information that identifies, or could reasonably identify, an individual. This may include your name, contact details, online identifiers, professional information, property-related information, or any other information you choose to provide.
- How Personal Information Is Collected
Personal information may be collected in several ways, including:
directly from you when you contact me, complete forms, subscribe to communications, or request services;
automatically through your use of my website or digital platforms (including cookies and analytics tools);
from third parties where you have authorised disclosure or where collection is permitted by law;
from publicly available sources.
- Purpose of Collection
Personal information is collected and used for purposes that include:
responding to enquiries and providing requested services;
communicating with you, including follow-up and relationship management;
providing marketing, insights, or updates where permitted;
improving services, systems, and website functionality;
data analysis, research, and business planning;
meeting legal, regulatory, and compliance obligations.
If you do not provide requested information, certain services or responses may not be available.
- Use and Disclosure of Personal Information
Personal information may be disclosed where reasonably necessary to:
third-party service providers who assist with technology, hosting, analytics, communications, or business operations;
professional advisers such as legal, accounting, or compliance specialists;
regulatory authorities, courts, or law enforcement where required or authorised by law;
other parties where you have expressly consented.
Personal information is not sold to third parties.
- Direct Marketing
Where permitted by law, personal information may be used to send marketing communications that are relevant to you. You may opt out of receiving marketing messages at any time by using unsubscribe options or by contacting me directly.
- Storage and Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information from loss, misuse, unauthorised access, or disclosure.
While reasonable steps are taken, no system of data transmission or storage can be guaranteed to be completely secure.
- Access and Correction
You have the right to request access to personal information held about you and to request correction of any inaccurate, incomplete, or outdated information. Requests can be made using the contact details below. Identity verification may be required.
- Cookies and Digital Technologies
This website may use cookies and similar technologies to analyse traffic, improve performance, and enhance user experience. Information collected may include device data, browser type, IP address, and usage patterns.
You may control cookies through your browser settings, noting that disabling cookies may affect website functionality.
- International Data Transfers
Personal information may be stored or processed using cloud-based services or systems located outside your country of residence, including outside New Zealand.
Where personal information is transferred internationally, reasonable steps are taken to ensure that the recipient protects the information in a manner consistent with applicable privacy laws and recognised data protection standards.
By using the website or providing personal information, you consent to such international transfers.
- Retention of Information
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
- Privacy Complaints
If you believe your privacy has been breached or have concerns about how your information is handled, you may contact me directly so the matter can be addressed.
If you are located in New Zealand and are not satisfied with the response, you may contact the Office of the Privacy Commissioner. Individuals in other jurisdictions may have the right to lodge complaints with their local data protection authority.
- Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology, or business practices. The most current version will be published on my website.
- Contact Details
For privacy enquiries, access requests, or complaints, please contact:
Richie Lewis
Email: richie.lewis@raywhite.com
Phone: 021-340401
Address: 603 Great South Road Manukau 2016